Privacy policy & terms of sale

Find here our privacy policy, as well as our general conditions of sale.
Please contact us with any questions or requests.

famille Mérat dans les vignes au levé du soleil

PRIVACY POLICY

Who are we ?

SARL LUC MERAT
11 Chemin des Couarres la Masse
51220 MERFY, FRANCE

Phone : +33 03 26 84 50 60
Mail : champagne.lucmerat51@orange.fr
Web site : lucmerat.com

Limited liability company specializing in the business sector of the production of sparkling wines.
SIREN 513209528
Registration number in the Trade and Companies Register (RCS) of Reims: 513 209 528
Intra-community value added tax (VAT) number: FR73513209528

Director of publication: Valentine Mérat
Website creator: Blandine Schmit
Host: OVH, 2 rue Kellermann, 59100 Roubaix; telephone: 1007 or +33972101007 internationally

General conditions of use of the site and the services offered

Use of the lucmerat.com site implies full acceptance of the general conditions of use described below. These conditions of use may be modified or supplemented at any time, users of the lucmerat.com website are therefore invited to consult them on a regular basis.

This site is normally accessible to users at any time. An interruption due to technical maintenance may however be decided by Luc Mérat, who will then endeavor to communicate to users before the dates and times of the intervention.

The lucmerat.com site is updated regularly. In the same way, the legal notices can be modified at any time: they nevertheless impose themselves on the user who is invited to refer to them as often as possible in order to become acquainted with them.

Description of the services provided

The purpose of the lucmerat.com site is to provide information concerning all of the company’s activities.

Luc Mérat strives to provide information on the lucmerat.com site that is as accurate as possible. However, it cannot be held responsible for omissions, inaccuracies and deficiencies in the update, whether by itself or by the third party partners who provide it with this information.

All the information indicated on the lucmerat.com website is given for information only, and is subject to change. Furthermore, the information on the lucmerat.com website is not exhaustive. They are given subject to modifications having been made since they were put online.

Contractual limitations on technical data

The site uses JavaScript technology.

The website cannot be held responsible for material damage related to the use of the site. In addition, the user of the site agrees to access the site using recent equipment, not containing viruses and with an updated latest generation browser.

Intellectual property and counterfeits

Luc Mérat is the owner of the intellectual property rights or holds the rights of use on all the elements accessible on the site, in particular the texts, images, graphics, logo, icons, sounds, software.

Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is prohibited, except with the prior written authorization of: Luc Mérat.

Any unauthorized use of the site or any of the elements it contains will be considered as constituting an infringement and prosecuted in accordance with the provisions of articles L.335-2 and following of the Intellectual Property Code.

Limitation of Liability

Luc Mérat cannot be held liable for direct or indirect damage caused to the user’s equipment, when accessing the site, and resulting either from the use of equipment that does not meet the specifications indicated in point 4, or the appearance of a bug or an incompatibility.

Luc Mérat cannot also be held liable for consequential damages (such as loss of market or loss of opportunity) resulting from the use of the site.

Interactive spaces are available to users. Luc Mérat reserves the right to delete, without prior notice, any content posted in this space that would contravene the legislation applicable in France, in particular the provisions relating to data protection. Where applicable, Luc Mérat also reserves the right to challenge the civil and/or criminal liability of the user, in particular in the event of a racist, abusive, defamatory or pornographic message, regardless of the medium used ( text, photography, etc.).

Management of personal data

In France, personal data is notably protected by law n° 78-87 of January 6, 1978, law n° 2004-801 of August 6, 2004, article L. 226-13 of the Penal Code and the European Directive of October 24, 1995.

When using the lucmerat.com site, the following may be collected: the URL of the links through which the user accessed the lucmerat.com site, the user’s access provider, the Internet Protocol (IP) address of the user.

In any event, Luc Mérat only collects personal information relating to the user for the need of certain services offered by the site. The user provides this information with full knowledge of the facts, in particular when he enters it himself. It is then specified to the user of the lucmerat.com website whether he must provide this information or not.

In accordance with the provisions of articles 38 and following of law 78-17 of January 6, 1978 relating to data processing, files and freedoms, all users have a right of access, rectification and opposition to personal data. concerning him, by making his written and signed request, accompanied by a copy of the identity document with signature of the holder of the document, specifying the address to which the answer must be sent.

No personal information of the user of the lucmerat.com site is published without the knowledge of the user, exchanged, transferred, assigned or sold on any medium whatsoever to third parties.

The site is not declared to the CNIL because it does not collect personal information.

The databases are protected by the provisions of the law of July 1, 1998 transposing directive 96/9 of March 11, 1996 relating to the legal protection of databases.

Hypertext links and cookies

The lucmerat.com site contains a certain number of hypertext links to other sites, set up with the authorization of Luc Mérat. However, Luc Mérat does not have the possibility of verifying the content of the sites thus visited, and will therefore not assume any responsibility for this fact.

Browsing on the lucmerat.com site is likely to cause the installation of cookie(s) on the user’s computer. A cookie is a small file, which does not allow the identification of the user, but which records information relating to the navigation of a computer on a site. The data thus obtained are intended to facilitate subsequent navigation on the site, and are also intended to allow various measures of attendance.

Refusal to install a cookie may make it impossible to access certain services. However, the user can configure his computer as follows to refuse the installation of cookies:

Under Internet Explorer: tool tab (pictogram in the form of a cog at the top right) / internet options. Click on Privacy and choose Block all cookies. Validate on Ok.

In Firefox: click on the menu button, and select Options. Click on the Privacy tab. Set the retention rules to: use custom settings for history. Check the Accept cookies box to enable cookies, or uncheck it to disable them.

Under Safari: Click at the top right of the browser on the menu icon (symbolized by a cog). Select Settings. Click Show advanced settings. In the Privacy section, click Content Settings. In the Cookies section you can block cookies.

In Chrome: Click at the top right of the browser on the menu icon (symbolized by three horizontal lines). Select Settings. Click Show advanced settings. In the Privacy section, click preferences. In the Privacy tab, you can block cookies.

Applicable law and attribution of jurisdiction

Any dispute in connection with the use of the lucmerat.com website is subject to French law. Exclusive jurisdiction is given to the competent courts of Paris.

The main laws concerned

Law n° 78-87 of January 6, 1978, notably modified by law n° 2004-801 of August 6, 2004 relating to data processing, files and freedoms.

Law n° 2004-575 of June 21, 2004 for confidence in the digital economy.

Lexicon

User: Internet user connecting, using the aforementioned site.

Personal information: “information which allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies” (article 4 of law n° 78-17 of January 6, 1978).

TERMS OF SALE

Price

The prices that appear on the site are in euros all taxes included (TTC), and include shipping costs to metropolitan France. They take into account the value added tax (VAT) applicable on the day of the order. Any rate change may be passed on.

Order

Everyone is responsible for carefully checking their order before payment and must first complete an identification form mentioning their contact details. We reserve the right to accept the order or not and to express reservations, in particular in the event of unavailability of a product.

Payment

The payment of an order can be made:

    – By credit card CB, Visa or MasterCard, on the secure server of Woocommerce
    – By cheque
    – Wire Transfer

The order is only validated once full payment has been received.

Transport

We use packaging specially designed for transport. However, the wines travel at the risk and peril of the recipient. We recommend checking the number and contents of the boxes on delivery, even if they appear to be in good condition. In the event of an anomaly, it is up to the recipient to make reservations with the carrier, who is solely responsible. Without guarantee against the consequences of freezing or faulty storage.

Delivery

The delivery cannot exceed 30 days from the validation of the order. If this period is exceeded, the customer can cancel the order by email and obtain a refund. Outside the delivery area, contact us so that we can find a solution.

Packages are generally delivered in 3 to 5 working days via UPS from the dispatch of the order.

Bad weather such as snow or violent storms, carrier strikes or the absence of order confirmation constitute delays in delivery beyond our control and cannot engage our responsibility.

Conservation

The champagne must be kept lying down in a cool place, away from light. The conservation of the foam depends in fact on this constant position of the bottles. We use top quality cork stoppers and, after corking for a certain time, they no longer return to their initial shape: this does not affect the quality of the champagne.

Service

Champagne should be served chilled, but not iced. The ideal temperature is 6°C to 8°C. It is necessary to avoid the prolonged stay in the refrigerator, which would break the wine. Better to prefer a bucket half filled with ice and water. For more information consult the descriptions of each champagne.

EXPLOITATION VITICOLE & CHAMPAGNE LUC MERAT

11 Chemin des Couarres-la-Masse 51220 Merfy
champagne.lucmerat51@orange.fr
03 26 84 50 60